Mark Harnett Consulting

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Mark Harnett

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Mark Harnett Consulting (MHC) specialises in creating (and evaluating ) products, services, systems and experiences that people want to use and that drive business growth.

MHC focuses on delivering value for clients, deploying tailored research and co-creation methods, tools and techniques to design and evaluate products, services and systems. This is achieved through applying an evidence based human-centred approach to everything we do, working collaboratively with the client and by developing deep empathy with end users, creating a rich understanding of behaviours, attitudes, and motivations. With this we can solve problems better, together.

Services offered

  • Research & Insight – as the foundation to evidenced based problem solving
  • Service Design – transforming, end-to-end, products, services and experiences
  • Foresight – extrapolating trends to identify potential scenarios and future needs
  • Innovation - conducting rapid experimentation to de-risk decisions and investment
  • Design Strategy – determining how to deliver greatest value for your customer and organisation 
  • Design Thinking Coach, Trainer – enabling, educating and nurturing Design Thinking 
  • Building and Scaling Internal Capabilities e.g. Design Research, - strategy and execution

Areas of Expertise

Area of ExpertiseSector
Assessment: UsabilityCross SectorMark Harnett ConsultingMark Harnett Consulting45f89820-1c2e-4e8a-8b85-e4866952717c796cc83e-51fa-480b-8005-833290249f13Mark Harnett Consulting 111 Landcroft Road LONDON, SE22 9JP UNITED KINGDOM
Assessment: UsabilityCross SectorMark Harnett ConsultingMark Harnett Consulting45f89820-1c2e-4e8a-8b85-e4866952717c3ba7b3f8-4302-4011-a70d-97a7b8baed40Mark Harnett Consulting 111 Landcroft Road LONDON, SE22 9JP UNITED KINGDOM
Design: ProductCross SectorMark Harnett ConsultingMark Harnett Consulting45f89820-1c2e-4e8a-8b85-e4866952717c796cc83e-51fa-480b-8005-833290249f13Mark Harnett Consulting 111 Landcroft Road LONDON, SE22 9JP UNITED KINGDOM
Design: ProductCross SectorMark Harnett ConsultingMark Harnett Consulting45f89820-1c2e-4e8a-8b85-e4866952717c3ba7b3f8-4302-4011-a70d-97a7b8baed40Mark Harnett Consulting 111 Landcroft Road LONDON, SE22 9JP UNITED KINGDOM
Design: SoftwareCross SectorMark Harnett ConsultingMark Harnett Consulting45f89820-1c2e-4e8a-8b85-e4866952717c796cc83e-51fa-480b-8005-833290249f13Mark Harnett Consulting 111 Landcroft Road LONDON, SE22 9JP UNITED KINGDOM
Design: SoftwareCross SectorMark Harnett ConsultingMark Harnett Consulting45f89820-1c2e-4e8a-8b85-e4866952717c3ba7b3f8-4302-4011-a70d-97a7b8baed40Mark Harnett Consulting 111 Landcroft Road LONDON, SE22 9JP UNITED KINGDOM
Management: Organisational changeCross SectorMark Harnett ConsultingMark Harnett Consulting45f89820-1c2e-4e8a-8b85-e4866952717c796cc83e-51fa-480b-8005-833290249f13Mark Harnett Consulting 111 Landcroft Road LONDON, SE22 9JP UNITED KINGDOM
Management: Organisational changeCross SectorMark Harnett ConsultingMark Harnett Consulting45f89820-1c2e-4e8a-8b85-e4866952717c3ba7b3f8-4302-4011-a70d-97a7b8baed40Mark Harnett Consulting 111 Landcroft Road LONDON, SE22 9JP UNITED KINGDOM
Training: Ergonomics & human factorsCross SectorMark Harnett ConsultingMark Harnett Consulting45f89820-1c2e-4e8a-8b85-e4866952717c796cc83e-51fa-480b-8005-833290249f13Mark Harnett Consulting 111 Landcroft Road LONDON, SE22 9JP UNITED KINGDOM
Training: Ergonomics & human factorsCross SectorMark Harnett ConsultingMark Harnett Consulting45f89820-1c2e-4e8a-8b85-e4866952717c3ba7b3f8-4302-4011-a70d-97a7b8baed40Mark Harnett Consulting 111 Landcroft Road LONDON, SE22 9JP UNITED KINGDOM