Job vacancy: Senior Human Factors Specialist

Organisation: easyJet
Location: Hangar 89, Luton Airport
Terms: Full-time role, 40 hours per week. Some overseas travel will be required.

When it comes to innovation and achievement there are few organisations with a better track record. Join us and you’ll be able to play a big part in the success of our highly successful, fast-paced business that opens up Europe so people can exercise their get-up-and-go. With over 250 aircraft flying over 700 routes to more than 30 countries, we’re the UK’s largest airline, the fourth largest in Europe and the tenth largest in the world. Flying over 70 million passengers a year, we employ over 10,000 people. It’s big-scale stuff and we’re still growing.

The Health and Human Performance (HHP) team is a multi-disciplinary team of professionals responsible for developing and implementing strategy to achieve an integrated approach to human factors and occupational health and safety. The team provides policy and capability across the entire network, for both operational and non-operational staff, to optimise health and human performance, leading to a safer and more resilient operation. Our aspiration is for easyJet to be seen as the healthy company to work in and fly with.

Reporting to the Health and Human Performance Manager, the Human Factors Specialist will conduct technical work to deliver the objectives of the Health and Human Performance programme.


The key responsibilities of this role are to:
  • Work as a member of the Health and Human Performance Team, reporting to the HHP Manager
  • Use initiative and judgement to support the implementation of the HHP strategy
  • Provide technical expertise to the business in all aspects of HF
  • Use existing knowledge to answer challenging questions related to HF on a day-to-day basis
  • Develop and deliver HF training across the business, including managers, safety investigators, pilots, engineers, cabin crew, and ground operations
  • Conduct safety investigations, operations analysis and risk assessments as required
  • Deliver high quality pragmatic work within a fast-paced, dynamic working culture
  • Demonstrate awareness for the commercial and regulatory pressures of a major European airline
  • Engage with both internal and external stakeholders at all levels
  • Ownership and Delivery. Has a clear focus to deliver results, working to targets, reviewing progress and adapting their plans accordingly, motivating themselves/the team to achieve.
  • Innovation and Change. Is open to new ways of doing things and questions existing approaches, views change as an opportunity, comfortable working in a dynamic and ambiguous environment.
  • Building Relationships. Expresses ideas confidently and clearly, builds positive and constructive relationships with others, gets to know colleagues within their own team and supports them to ensure team goals are achieved.
The academic qualifications and skills required for the role are:
  • A strong academic background with a degree in Applied/Occupational Psychology, Human Factors or Ergonomics
  • At least 5 years’ experience in a human factors role in a safety critical industry, preferably with some experience in the aviation sector
  • Accreditation and chartership status (or working towards) with the British Psychological Society or Chartered Institute of Ergonomics and Human Factors, or equivalent
  • Demonstrate ability to work with a broad range of technical specialists and stakeholders
  • To be self-motivated and pragmatic in your approach to problem solving
  • To be a strong team player,  with a willingness to be flexible and adaptable in response to emerging needs
  • Good communication skills, both verbal and written
  • Competitive base salary
  • Up to 20% bonus
  • 25 days holiday
  • BAYE, SAYE & Performance share schemes
  • 7% pension
  • Life Assurance
  • Flexible benefits package
  • Excellent staff travel benefits
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