Summary: This 2 day course will help you understand your users better, improve the user experience and so increase sales and improve customer satisfaction.
Provider: System Concepts Ltd
Location: UK
Duration: 2 days
Knowledge/experience needed: None
Email: enquiries@system-concepts.com
Website: www.system-concepts.com
User centred design techniques help you understand your users better, improve the user experience and so increase sales and improve customer satisfaction. By getting the specification right early in the design process, projects are completed to time and budget without expensive last minute revisions.
Who should attend? Anyone involved in specifying how a system or product will look and function will benefit from learning about the user centred design process. Project managers, engineers, designers, developers and analysts from IT, commercial or marketing functions will all learn techniques to help them work more effectively.
