The Human Connection

“The Human Connection” is a comprehensive set of clear and resonant stories that illustrate the impact of ergonomics and human factors. The 60-page document is intended to be of value to a wide range of audiences, including government, policy makers, industry, third sector groups, educators, research funders, regulatory bodies and collaborators. The case studies, available here as the complete set or individually, have been written to increase understanding of the complexity, range and value of the discipline of ergonomics and human factors. Read about how the case studies were put together.

The document is free to download. Request a copy by completing the form below, after which you will receive a link to the document by email.


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Or download the individual case studies:

1 Understanding passengers
2 Improving the usability of PIN pads
3 Designing for delight
4 Making public information accessible
5 Responding to incidents
6 Developing a training simulator for tram drivers
7 Encouraging green behaviour
8 Improving a computer user’s comfort
9 Improving parcel sorting
10 Increasing productivity and removing risk on assembly lines
11 Assessing workload in rail
12 Maintaining control in a highly automated system
13 Improving alarm systems
14 Optimising control room design
15 Providing the best workstation
16 Design for patient safety
17 Safer neonatal care
18 Improving birthing pool design
19 Improving staff and customer welfare
20 Reducing and preventing musculoskeletal injuries
21 Reducing repetitive strain
22 Compiling a health and safety strategy
23 Designing effective protection
24 Designing armoured vehicles

CIEHF - The Human Connection