There will be a presentation called “Human reliability assessment methods applied to human computer interfaces” by Ned Hickling.
For those of you struggling with the conundrum of how to deal with new technologies in control rooms, in particular, how to make some attempt at quantifying possible human failures in such facilities, help is at hand. Ned Hickling (Fellow of the IEHF) will give a presentation of a paper originally published in Cognitive Technology and Work (called “Applicability of human reliability assessment methods to human–computer interfaces” by E M Hickling & J E Bowie) augmented with additional data. This compares human reliabilities for human computer interaction available in the published scientific literature with reliabilities given in established HRA methods that pre-date widespread HCI application. From the comparison, conclusions can be drawn about the suitability of such established methods for evaluating HCI error probabilities. Comparisons amongst the HCI data also raise some apparent paradoxes which whilst explicable, are potentially disturbing in their implications.
Venue to be determined but likely to be in Liverpool, Manchester or Warrington. If you have a venue to offer, please let me know! The talk will be about 60 minutes including questions and answers. Socialising afterwards. Contact the Group organiser, Bill Gall, if you are interested in attending.
